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Volunteering at Woodchester Mansion

During 2016 Woodchester Mansion will be open to the public from 22 March until 30 October every day except Mondays (though we will be open on Bank Holiday Mondays). On our open days, the Mansion is staffed entirely by Volunteers, under the direction of our Visitor Services Manager, Sue Brown. During 2016 we will need a minimum of 6 Volunteers each day to provide the level of service that we seek to give to our visitors. There are opportunities for Volunteering in many ways, all of which involve meeting our visitors and helping to make their experience of visiting the Mansion memorable. The main opportunities for help on open days are as follows.

The Minibus takes visitors to and from the Mansion along the winding 1 mile track. The bus runs hourly to and from the Mansion. The bus driver gets to meet the visitors when they arrive and discovers how they enjoyed their visit afterwards. Drivers must be aged between 25 and 70 (for insurance purposes).

The ticket desk volunteer greets visitors, sells tickets and guide books, offers both guided and self guided tours, directs visitors to the tea room and answers questions (where can I leave my buggy? Can I book for a performance by the Festival Players? Where are the lakes?  - to give but a few.)

The shop volunteer serves visitors with gifts, books and ice creams. They also assist with monitoring stock levels and re-stocking the shop.

Catering volunteers assist with preparing and serving lunches, teas, snacks, cold drinks and ice-creams.

For all roles, you will be given full training in the use of the tills and in the use of card machines is provided, along with any other information that you need to know..

Tour guides take visitors around the Mansion giving an overview of the history and construction of the house. They interact with the visitors and answer questions, including the most important one – why was the Mansion never finished?

In addition to the volunteeering opportunities outlined above we also need volunteers to help with private events during evenings and at weekends and to help with maintenance in and around the building.

Stewards at special events (concerts, parties, weddings, theatre performances) help by directing and informing visitors and serving refreshments. Bus drivers are also essential for the events.

Maintenance volunteers can work inside and outside the Mansion. Outside work involves clearing shrubs and trees, lawn mowing and other maintenance of the grounds, and usually takes place on Mondays in working parties. For indoor maintenance we need people with DIY skills for tasks such as laying floors, fitting doors and putting up shelves. A large amount of indoor work is done when the Mansion is closed to the public during the winter.

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